Reference

puma 33 Privacy Policy For Clear Account Use

puma 33 Privacy Policy explains what we collect when you create an account, enter the lobby, or use DANA, OVO, GoPay and QRIS.

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puma 33 puma 33 Privacy Policy For Clear Account Use
HELP WITH PRIVACY

Get Clear Answers About Your Data

If a privacy question arises while you are checking a wallet receipt or opening an account, use the account help route so we can connect your request with the right record.

Account help route Send a privacy request through the account help route and include your registered phone detail. We use that reference to locate the correct profile, confirm that the request comes from you, and explain the next step without requesting your password.
Payment record check For a DANA, OVO, GoPay or QRIS question, share the payment reference and approximate date rather than your wallet password. We compare the reference with the account record, then explain what was stored, why it was used, and whether a correction is possible.
Access and cookie request Ask our support team to explain stored account details, cookie settings, or an access concern. We may request a matching account detail before disclosing personal data, helping prevent another person from receiving your account record.
HOW WE HANDLE IT

Practical Controls Behind This Policy

Privacy is handled through account controls rather than vague promises. We separate sign-in verification from payment references, use device and session signals to identify unusual access, and keep cookie choices tied to…

Data we receive

We may receive your phone number, account details, sign-in events, device type, browser settings, and payment references from DANA, OVO, GoPay or QRIS. We collect each category for a stated account, security, transaction, or support purpose.

Cookie choices

Cookies can remember a session and help us understand whether the site is loading correctly on your device. You can adjust available browser choices, while necessary session cookies may remain active so account access and security checks work.

Account security

We use phone verification and sign-in signals to reduce unauthorised account access. If a device or session looks unusual, we may ask for an account check before discussing payment history or changing personal details.

Retention periods

We retain account and transaction records only for the operational, legal, security, or dispute purpose described in the policy. When a record no longer serves that purpose, we assess it for deletion or de-identification.

Correction requests

You can ask us to correct inaccurate profile details by using the account help route. Include the detail that needs changing and a matching account reference; we verify the request before updating information connected with your profile.

Who to contact

Our support team handles privacy questions, access requests, cookie concerns, and data changes through the account help route. A clear subject and your registered phone detail help us send the request to the correct review queue.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we hear most often before account access. They cover the details collected during sign-in, payment records from Indonesian wallets, browser cookies, correction requests, and the checks used to protect your account. If your question is not listed, use the support path with your registered phone detail. Access and eligibility depends on local law.

The puma 33 Privacy Policy covers account details, phone verification, sign-in activity, device and browser data, cookies, payment references, support messages, retention, and requests to access or correct your records. It also explains how these details are used to protect and operate your account.

We use your phone number to create and verify the account, help identify you when a privacy request arrives, and reduce unauthorised access. A phone detail may also help us match a support request with the correct profile without asking you to reveal a password.

Yes. The Privacy Policy covers payment references and status details connected with DANA, OVO, GoPay and QRIS. We use those records to match a receipt or pending event to your account, answer a payment question, and investigate an incorrect status.

Use the account help route and ask for an account data copy. Include your registered phone detail and a clear description of the records you want. We may verify your identity first, then explain which data can be supplied and the format available.

Yes. Send a correction request through account support with the inaccurate detail and the replacement value. We compare the request with your account record before making a change. Payment references may need separate checking when they come from DANA, OVO, GoPay or QRIS.

Cookies can keep a sign-in session active, remember selected browser settings, and help us identify loading or security issues. You can adjust available cookie choices in your browser. Turning off necessary session cookies may require you to sign in again.

The Privacy Policy links retention to the purpose of each record. Account, security, payment, and support details may stay while needed for access, dispute handling, or a legal requirement. We assess records when that purpose ends and may delete or de-identify them.

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